Shipping policy

Shipping Policy — Clothwera

Last Updated: September 2026

At Clothwera, we want your shopping experience to be simple and convenient. This Shipping Policy explains how we process and deliver orders placed through our online store.

1. Order Processing

Orders are processed after your payment has been successfully confirmed.

Orders are generally processed within 1–3 business days.
Business days do not include Sundays or applicable U.S. public holidays.
During sales, holidays, or periods of high order volume, processing may take longer.
Once your order has been shipped, you will receive a shipping confirmation email when tracking information is available.

2. Shipping within the USA

Clothwera currently focuses on serving customers within the United States.

Available shipping methods and their applicable costs will be displayed at checkout based on your delivery address and order.

Estimated delivery: Generally 3–7 business days after processing, depending on the shipping method and destination.

Please note that delivery estimates are not guaranteed and may vary because of carrier delays, weather, holidays, or other circumstances outside our control.

3. Shipping Charges

Shipping charges, if applicable, are calculated and displayed during checkout before you complete your purchase.

From time to time, Clothwera may offer free shipping promotions or other shipping-related offers. Promotional terms will be displayed on the website when applicable.

4. Order Tracking

When your order has been shipped, we may provide a tracking number by email.

Please allow 24–48 hours after receiving your shipping confirmation for tracking information to become active or update in the carrier's system.

If your tracking information has not updated for an extended period, please contact us so we can assist you.

5. Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice that your address is incorrect, contact us as soon as possible at:

Email: frederichadwiger38330@outlook.com
Phone: +1 (512) 823-0306

We will make reasonable efforts to assist with address corrections before an order is shipped. However, once an order has been dispatched, we may not be able to change the delivery address.

6. Delayed Shipments

Although we work to process orders promptly, shipping delays can occasionally occur because of:

Severe weather
Carrier delays
Holidays
High shipping volumes
Incorrect or incomplete addresses
Other circumstances outside Clothwera's control

If your order is delayed, please check the tracking information first. You can also contact our support team for assistance.

7. Lost or Missing Packages

If your tracking information indicates that your package was delivered but you cannot locate it, please first check:

Your mailbox or delivery area
Around your property
With household members
With neighbors
With the shipping carrier

If you still cannot locate the package, contact us and provide your order and tracking information. We will help you determine the appropriate next step.

8. Multiple Items in an Order

If you purchase multiple products, your items may occasionally arrive in separate packages if they are shipped separately.

If this occurs, you may receive separate tracking information for each shipment.

9. P.O. Boxes and Military Addresses

Availability of delivery to P.O. Boxes, APO/FPO addresses, or other restricted addresses may depend on the shipping carrier and service selected at checkout.

If a particular address cannot be serviced, we may contact you to request an alternative delivery address.

10. International Shipping

At this time, Clothwera primarily focuses on shipping within the United States.

If international shipping becomes available, the applicable countries, shipping costs, delivery estimates, and any other requirements will be displayed at checkout.